Customer Feedback & Support for Celery

Knowledge Base

  1. Best Practices 

    1. Quick Start Guide
    2. Why should I charge later?
    3. How should I track sales?
    4. Ways to promote your product with Celery
    5. HTTPS, SSL, encryption security concerns
  2. Celery Basics 

    1. Celery Feature Tour
    2. How much does Celery cost?
    3. Does Celery work globally or accept international payments?
    4. How do I accept payments or receive funds?
    5. When will I receive funds?
  3. Installing Celery 

    1. How do I install Celery on my website?
    2. Installing Celery with Shopify
    3. Installing Celery with Squarespace
    4. Installing Celery with Wordpress
    5. Installing Celery with Strikingly
  4. Manage your Products 

    1. How do I set up a product?
    2. How do I format or style text (CSS/HTML)?
    3. How do I add an option or variants to a product?
    4. How do I limit number of products sold?
    5. How do I sell multiple products together using a collection?
  5. Manage your Store Settings 

    1. How do I set up shipping?
    2. Charge orders immediately at checkout (auto-charging)
    3. How do I setup taxes?
    4. How do I setup Google Analytics?
    5. How do I setup Stripe?
  6. Manage your Orders 

    1. Risk Analysis
    2. How to create test orders
    3. Refunds Overview
    4. Order Filters Overview
    5. Bulk Actions Overview
  7. Manage your Checkout 

    1. How do I customize the buy button (color and text)?
    2. How do I customize emails?
    3. Add custom tracking script to the order confirmation page
    4. How do I add a message to buyers before checkout?
    5. Use your own custom confirmation page
  8. Fullfillment and Shipping 

    1. How do I fulfill and ship orders?
    2. Exporting Orders CSV
    3. Bulk Fulfill via CSV Upload
    4. Fulfill with DCL Logistics
    5. Fulfill with ShipStation
  9. Advanced 

    1. How do I set up a webhook?
    2. Can I customize my Celery checkout?
    3. Pre-fill coupons or buyer information into the checkout form?
    4. Automatically detect a buyer's country (for multiple currency support)
    5. Auto-add a product to the cart and skip the first step in checkout
  10. 3rd Party Integrations 

    1. Recommended Integration Resources
    2. Use Zapier to integrate Celery with MailChimp, Quickbooks and more (beta)
    3. How do I set up referrals with Referral Candy?
    4. Add Twitter tracking conversion pixel
    5. Add Facebook tracking conversion pixel
  11. Troubleshooting 

    1. Why am I getting a charge decline?
    2. Why am I missing conversion data in Google Analytics?
    3. Why do my customers see a $1 charge
    4. SSL, HTTPS, Security, or "why don't I see a green lock?"
    5. What are locked orders?
  12. For Buyers 

    1. What is a PayPal preapproved payments plan?
  13. All articles 

    1. Quick Start Guide
    2. How do I install Celery on my website?
    3. Allowing customers to name their price
    4. What is a PayPal preapproved payments plan?
    5. How long does do refunds take to reach my customer?
    104 articles 

Feedback and Knowledge Base