- Refunds through PayPal must be done within 60 days.
- Partial refunds must be handled directly via your Stripe or PayPal dashboard.
For PayPal orders:
1. Navigate to the Celery Dashboard -> Orders. Copy the e-mail address of the order you wish to refund.
2. In your PayPal dashboard, navigate to the tab My Account -> History -> Advanced Search.
3. Search by e-mail address and date of purchase.
4. Click "Issue refund".
5. Issue partial refund.
For Stripe orders:
1. In the Stripe dashboard, search by the Celery order number.
2. Click on "Refund Payment".
3. Issue partial refund.