Partial Refunds

Disclaimer

  1. Refunds through PayPal must be done within 60 days.
  2. Partial refunds must be handled directly via your Stripe or PayPal dashboard.

Getting Started


For PayPal orders:

1. Navigate to the Celery Dashboard -> Orders. Copy the e-mail address of the order you wish to refund.
2. In your PayPal dashboard, navigate to the tab My Account -> History -> Advanced Search.
3. Search by e-mail address and date of purchase.



4. Click "Issue refund".



5. Issue partial refund.


For Stripe orders:

1. In the Stripe dashboard, search by the Celery order number.



2. Click on "Refund Payment".


3. Issue partial refund.

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